Hong Kong House Chinese Restaurant
 Top 100 Chinese Restaurants : Mystery Diner visits and reports


Hong Kong House Chinese Restaurant & Lounge

3583 Commercial StreetSoutheast Salem, OR 97302-3848



Mystery Dining Score:

Customer Service:              95.38%

Food & Specialty:              95.56%



First Impression:               92.00%


Overall Experience Total: 94.38%


First Impression

Mystery Diner Comment: The exterior and entryway were clean and well maintained. I was seated immediately.



Mystery Diner Comment: The tables throughout the restaurant were clean and neat. The employees were neat and in uniform.



Mystery Diner Comment: Inside there were Chinese paintings and Décor that were appropriate for a Chinese restaurant. There were both booths and tables with plenty of seating. The lighting, temperature and music were fine.


Customer Service

Mystery Diner Comment: The customer service was prompt, friendly and professional. The server was very attentive to all the guests.



Mystery Diner Comment: The chicken chow mein was on noodles. The pork was well flavored. All of it was very hot.


Overall Experience

Mystery Diner Comment: The food was good for the price. The restaurant was clean and well-maintained.