Top 100 Chinese Restaurants : Mystery Diner visits and reports
Hong Kong House Chinese Restaurant & Lounge
3583 Commercial StreetSoutheast Salem, OR 97302-3848
503-585-8225
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Mystery Dining Score:
Customer Service: 95.38%
Food & Specialty: 95.56%
Reference
First Impression: 92.00%
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Overall Experience Total: 94.38%
First Impression
Mystery Diner Comment: The exterior and entryway were clean and well maintained. I was seated immediately.
Cleanliness
Mystery Diner Comment: The tables throughout the restaurant were clean and neat. The employees were neat and in uniform.
Mystery Diner Comment: Inside there were Chinese paintings and Décor that were appropriate for a Chinese restaurant. There were both booths and tables with plenty of seating. The lighting, temperature and music were fine.
Customer Service
Mystery Diner Comment: The customer service was prompt, friendly and professional. The server was very attentive to all the guests.
Food
Mystery Diner Comment: The chicken chow mein was on noodles. The pork was well flavored. All of it was very hot.
Mystery Diner Comment: The food was good for the price. The restaurant was clean and well-maintained.
